Rapid7

Rapid7 is a leading cybersecurity company that delivers advanced security analytics and threat detection solutions to help organizations manage cyber risks. It offers products and services designed to enhance visibility into system vulnerabilities and misconfigurations, aiding businesses in proactive breach prevention and security management. The core of Rapid7's offerings, the Insight Platform, enables the collection and analysis of data across environments, supporting the detection of malicious activity, vulnerability management, and automation of security processes. This integrated approach helps organizations respond quickly to threats, streamline security operations, and adapt to the evolving cybersecurity landscape.

Threat Command by Rapid7.

Threat Command by Rapid7 is designed to eliminate external threats to organizations through comprehensive digital risk protection.

It provides visibility into threats from the clear, deep, and dark web, allowing businesses to stay proactive. The platform features advanced investigation capabilities, seamless automation, and threat mapping to accelerate detection and response. It integrates easily with existing technologies, offering tailored solutions to enhance security operations workflows and achieve rapid return on investment.

key achievements in the project.

Enhanced and Simplified User Experience: Significantly improved the usability and overall user experience, making the interface more intuitive and user-friendly.
Design System Transition: Successfully managed the transition from the IntSight Design System to the Rapid7 Design System, ensuring consistency and coherence in the product's visual and functional elements.
Cross-Team Collaboration: Facilitated interaction and task completion between cross-functional teams, enhancing project efficiency and fostering a collaborative work environment. This was crucial in integrating diverse insights and expertise to refine the product's design and functionality.
Platform Transition: Smoothly handled the migration from Angular to React, enhancing the product's scalability and maintainability while providing a more robust framework for future developments.

Prototyping: Creating initial models of the product to explore new ideas and refine functionalities.
User Flows: Designing comprehensive navigation paths for different user personas to ensure a smooth, intuitive user experience.
Usability Testing: Conduct tests to gauge the product's functionality and ease of use, identifying areas for improvement to enhance user satisfaction.
Interaction Design: Crafting interactive elements to make the software engaging and easy to use.
UX Research: Gathering and analyzing user feedback to guide the design process and validate decisions.
Web Accessibility: Ensuring that the product meets accessibility standards to cater to all users, including those with disabilities.
Wireframing: Sketching out the structure and layout of web pages within the product, forming a clear blueprint for further development.
User Interface Design: Focusing on the look and feel of the product, aiming for a visually appealing design that aligns with the Design System, and user expectations and enhances usability.

My Role and Responsibilities.

Challenges and Solutions.

Challenge: Collecting comprehensive technical requirements and understanding the existing technology landscape.
Solution: Conducted stakeholder interviews, market research, and competitive analysis to ensure a thorough understanding of the project’s environment.

Understanding the Landscape.

Challenge: Integrating new designs into an existing platform while minimizing onboarding friction.
Solution: Utilized a user-centered design approach with modular integration, enhancing ease of adoption and ensuring technical feasibility.

Design from Scratch.

Challenge: Keeping diverse teams aligned and productive.
Solution: Implemented regular strategy meetings and used tools like Miro for better project tracking and communication, enhancing team coordination and information flow.

Enhancing Inter-Team Dialogue.

Challenge: Adapting to evolving project requirements and unforeseen issues.
Solution: Applied Agile methodologies to quickly respond to changes and maintain progress, ensuring adaptability and continuous improvement throughout the project lifecycle.

Boosting Project Agility.

Results & conclusion.

The Threat Intelligence product team has seen fantastic results from our strategic use of tools and methodologies in enhancing both user engagement and operational efficiency. Thanks to our focused efforts, we've managed to significantly reduce bounce rates and boost session durations by 20%.

By diving deep into analytics, we've unlocked essential insights into user behavior, which have led to fewer user-reported errors and a 20% drop in support tickets. Additionally, incorporating user interviews has been pivotal. It has helped validate our design choices through direct feedback, greatly reducing the time needed to complete tasks by 40%. This collaborative approach ensures that our solutions not only meet but exceed user expectations.

IVO.UX.UI

Contact:
ivo.dogasevic@gmail.com